Provide full-scope IT consultancy, infrastructure deployment, and go-live support for The Ivy’s newest London venue in Battersea. The solution included network core design, hardware provisioning, M365 setup, and full site preparation—ensuring the restaurant opens with secure, scalable, and reliable digital systems.
The Challenge: Launch-Ready IT in a Multi-System Environment
- Implement a complete IT and networking setup within tight timelines leading up to launch
- Coordinate across multiple third-party service providers (POS, CCTV, VoIP, security, etc.)
- Ensure robust internet connectivity with a resilient failover solution
- Maintain Conway IT standards across file structure, security, and system configuration
MicroNet’s Solution: Comprehensive, Site-Wide IT Deployment
1. Core Network Infrastructure
- Designed and implemented LAN across the site using HPE Aruba CX managed switches
- Configured advanced network segmentation using VLANs for secure multi-system integration
- Set up SD-WAN compatibility with Wavenet fibre internet, including primary and failover circuits
2. Wi-Fi Deployment
- Deployed 12 Ruckus Wi-Fi 6 Access Points (11 internal, 1 external)
- Used predictive heatmapping and post-installation physical surveys to optimize coverage
- Configured cloud-based Ruckus WLAN controller and guest SSID captive portal
3. Device Provisioning & Setup
- Supplied and configured a full suite of user hardware: laptops, desktop, iPads, tablets, and POS printers
- Implemented Micronet’s hosted antivirus and pre-imaged all systems with business-critical applications
- Set up Active Directory, folder structures, and SharePoint environment in line with Conway Group standards
4. Unified Services Integration
- Coordinated with providers (Calteq, UKOS, Wavenet) to ensure smooth integration of telephony, printing, and internet
- Created and followed patching schedules and colour-coded cabling for all systems (VoIP, PDQ, BMS, CCTV, etc.)
- Installed and configured APC Smart UPS units for critical power protection
5. Go-Live and On-Site Support
- Delivered end-to-end technical support for both soft opening and go-live
- Provided onsite presence to resolve last-minute issues and assist operational staff
- Created full technical documentation including network schematics, systems asset register, and patching plans
The Results
- Resilient Network Backbone: Redundant fibre and SD-WAN setup with industry-grade switch configuration and real-time monitoring
- Optimized Wi-Fi Coverage: Signal-balanced across public and staff areas with cloud-managed access point visibility
- Seamless User Experience: Fully prepared user devices with access to printers, cloud storage, and shared drives
- Flawless Opening Support: Zero downtime during opening events, with full coverage from Micronet’s project and technical teams
The Ivy – Battersea: Where IT Meets Elegant Execution
Micronet’s technical consultancy and delivery enabled a high-profile hospitality venue to go live with zero disruption. Every system—from guest Wi-Fi to back-office productivity—was deployed with
precision, allowing the Ivy team to focus on what they do best: exceptional service and unforgettable guest experiences.
