Deploy a robust IT and network infrastructure for Soho House Manchester, a flagship site located in the heart of the city atop the Mollie’s Motel and Diner at the historic Granada Studios site.
MicroNet provided remote and onsite services to ensure a smooth launch for the multi-level venue, integrating IT systems across hospitality, guest rooms, rooftop areas, and wellness facilities.
The Challenge: Delivering Enterprise IT in a Complex, Multi-Zone Site
- Deploy a fully integrated IT network across four operational floors with two comms rooms (MERS)
- Coordinate with third-party partners and contractors across infrastructure, ISP, and access control systems
- Align configuration with Soho House’s global IT framework while meeting tight opening timelines
- Maintain flexibility to support hybrid user environments, including Windows and Apple devices
MicroNet’s Solution: Scalable Network Backbone with Global Standards
1. Core LAN & Network Deployment
- Configured Aruba switches to establish a scalable network backbone across all key floors
- Applied advanced VLAN segmentation, IP schema planning, and switch stack configuration via SolarWinds
- Supported setup and integration of dual 1Gbps fibre lines from carriers
2. Wireless Network Installation
- Oversaw deployment of 43 Aruba access points across guest rooms, common areas, rooftop, and wellness zones
- Integrated APs into Soho House’s Aruba Central cloud controller, configuring SSIDs and signal balancing
- Provided signal verification and final wireless tuning in coordination with third parties
3. SharePoint, AD & Cloud Services
- Built Active Directory structure, Group Policies, and SharePoint folder hierarchies aligned with Soho House templates
- Ensured secure and organised data access across Front of House (FOH) and Back of House (BOH) environments
- Integrated hosted antivirus and remote management tools
4. Third-Party System Readiness
- Created patching schedules and oversaw integration of systems such as CCTV, BMS, door access, and IoT devices
- Configured Silver Peak SD-WAN appliances and supported planned transition to Netskope SSE firewall platform
- Supported SharePoint configuration and printer integration with Windows Server environments
5. Go-Live & Documentation
- Delivered on-site support for go-live events, ensuring minimal downtime and real-time resolution of issues
- Created detailed network diagrams, patching maps, and asset registers for handover
- Provided interim support from MicroNet Service Desk during the transition to long-term operations
The Results
Reliable Multi-Zone Connectivity: Strong wired and wireless coverage across 1st, 7th, 8th, and 9th floors, including rooftop and spa areas
Scalable Design: Future-ready network architecture with full support for third-party service integration
No Downtime Launch: Timely go-live with proactive testing, on-site engineering presence, and full documentation
Cloud-Aligned Operations: SharePoint, AD, and remote management tools implemented per Soho House’s global IT standards
Soho House Manchester: Historic Location, Future-Ready Infrastructure
By delivering a tightly coordinated and technically robust IT rollout, MicroNet has enabled Soho House Manchester to blend world-class hospitality with a resilient digital foundation—securing a successful launch at one of the brand’s most anticipated UK sites.
