Deliver a complete end-to-end consultancy and project management solution for Scott’s – Dublin, a premium venue by Caprice Holdings. MicroNet was engaged to lead the design, planning, and coordination of all IT infrastructure components to ensure a seamless and secure launch of this two-floor restaurant in central Dublin.
The Challenge: Launching a Modern Hospitality Venue Without Technical Compromise
- Eliminate unnecessary IT complexity across FOH and BOH operations
- Align all third-party technology (CCTV, Wi-Fi, EPOS, PDQ, VoIP) into a single, coherent infrastructure
- Implement a resilient and high-availability network that supports critical business systems and guest experience
- Provide independent oversight and coordination across multiple trades and vendors
MicroNet’s Solution: Strategic Consultancy and Holistic Infrastructure
Planning
1. Infrastructure & Systems Strategy
- Developed a bespoke IT blueprint tailored to Scott’s floorplan and guest capacity
- Reviewed and confirmed requirements for:
- Central data centre integration
- Messaging, POS, and payment systems
- Firewall, Wi-Fi, VoIP, CCTV, and access control
- Time & attendance / HR systems
- Cloud backups and disaster recovery protocols
- Ensured compliance with PCI standards and security best practices
2. Network Architecture & Resiliency Design
- Designed a redundant, high-availability core network, mitigating single points of failure
- Applied three-layer network segmentation (core, distribution, access) to support scalability
- Proposed a unified LAN for all digital services including telephony, CCTV, guest/staff Wi-Fi, and admin systems
3. Provider Coordination & Project Management
- Defined the scope of work for all third-party technology providers, improving accuracy and accountability
- Held regular virtual and in-person meetings with contractors and client-side project managers
- Reviewed and validated vendor designs, delivery schedules, and dependencies
4. Rollout Oversight & Go-Live Planning
- Oversaw phased rollout from design to go-live, including testing and commissioning
- Chaired provider meetings, tracked progress reports, and mitigated technical risks
- Coordinated handover to operations, ensuring all documentation and systems were fully transferred and operational
The Results
- Fully Aligned Infrastructure: Every system—EPOS, Wi-Fi, CCTV, access control—designed to work together from day one
- Zero Surprises: Vendor scopes were defined and coordinated through MicroNet’s governance framework
- Maximum Uptime & Security: A resilient network design with business continuity built in
- Transparent Oversight: Clear reports, cost-neutral procurement, and integrity-focused consultancy
Scott’s Dublin: Excellence in Dining Backed by Excellence in Infrastructure
Through structured consultancy, vendor coordination, and industry-specific experience, MicroNet enabled Caprice Holdings to open Scott’s Dublin with a modern, secure, and scalable digital backbone—laying the groundwork for seamless operations and a five-star guest experience.
