Ned’s Club Washington D.C. is an exclusive members-only venue located in a neoclassical building overlooking iconic U.S. landmarks like the White House and Washington Monument. With a premium offering that includes rooftop terraces, fine dining, lounges, and private event rooms, the club required a comprehensive IT infrastructure strategy to support both operational efficiency and a seamless guest experience. MicroNet’s expertise in hospitality IT provided the foundation to ensure that the venue operates at its highest potential.
The Challenge: Launching a Premium Venue with Enterprise-Level IT
To open this flagship venue, Ned’s Club needed:
- A high-performing, secure LAN and Wi-Fi network across three floors
- Coordination with multiple vendors and a local IT partner
- Setup for over 75 expected users
- Integration of cloud, on-premises, and third-party systems
- A fully secure and scalable IT infrastructure to support the club’s premium services
MicroNet’s Solution: Seamless Technical Consultancy & Infrastructure Rollout
MicroNet was engaged to provide a full-scope technical solution, managing the design, deployment, and support phases of the project.
1. Network & Infrastructure Design
- Managed deployment of core and access network switches using Aruba hardware.
- Configured VLANs, IP schema, and firewalls for secure network segmentation and high performance.
- Oversaw SD-WAN deployment via Silver Peak for high-availability connectivity.
2. Wi-Fi Coverage Planning & Management
- Utilized predictive heat mapping with Aruba AP-515 and AP-565 devices for optimal coverage.
- Integrated 47 wireless access points into the Aruba Central Cloud Controller for seamless monitoring.
- Verified secure SSID configuration and signal strength before the venue’s go-live.
3. End-User & Application Services
- Set up and imaged 50+ desktops and laptops for staff and back-office use.
- Configured user profiles, shared drives, email, and printer services.
- Deployed Microsoft 365 (E3) and SharePoint, with user management via Active Directory.
- Installed endpoint security, backup systems, and monitoring agents on all devices.
4. Cloud, File, and Server Infrastructure
- Deployed virtual machines (VMs) using Scale Computing infrastructure.
- Implemented shared folders and hosted file systems via SharePoint & Scale Servers.
- Coordinated integration with Soho House/Ned’s IT team for seamless cloud and domain ecosystem syncing.
5. Third-Party & AV/IT Systems Coordination
- Managed third-party system integration, including EPOS, AV, BMS, door access, and printing systems.
- Oversaw the installation of comms rooms, racks, PDU equipment, patch panels, and structured cabling.
- Worked closely with local IT partners for heat mapping, fibre termination, and patching.
6. Remote & On-Site Go-Live Support
- Delivered remote and on-site support during soft and public opening phases.
- Provided real-time troubleshooting and post-deployment issue resolution.
- Supplied complete handover documentation, including IP schema, testing results, and go-live plans.
The Results:
MicroNet’s technical solutions delivered an IT infrastructure designed for reliability, scalability, and premium performance:
- Comprehensive Wi-Fi coverage across both indoor and outdoor areas, validated through physical surveys.
- Fully deployed user systems, supporting 75 users with Office 365 and endpoint protection.
- Cloud-ready infrastructure with Scale Computing and SharePoint for secure collaboration.
- Robust network security with SD-WAN, firewalls, VLANs, and patching fully verified before go-live.
- Smooth integration of third-party apps, AV, and access control systems, enabling a seamless member experience.
A Strong Partnership for a High-Profile Opening
Thanks to MicroNet’s end-to-end project management and technical services, Ned’s Club Washington D.C. launched with a future-proof IT infrastructure that ensures both seamless operations and a premium member experience. From network deployment to integration, MicroNet helped build the IT foundation necessary for this prestigious venue’s success.
