Insights

Useful thinking for hospitality technology leaders

Practical guidance from the field on IT support, cyber security, new openings and the systems behind great service.

Latest from MicroNet Global

Ideas that help operators make the next decision with confidence

TopicsNew openingsManaged ITCyber securityNetworks & Wi-FiComplianceCyber SecurityOpenings & Rollouts

Windows 10 end of support: the estate you cannot see

Windows 10 support ended in October 2025 and ESU Year 1 expires this October. A practical refresh plan for back-office, EPOS-adjacent and AV control PCs.

17 September 2026Read article

Networks & Wi-Fi7 min read

Wi-Fi 7 and the 6 GHz band: what actually changed for venues in 2026

Ofcom opened the full 6 GHz band in July 2026. What Wi-Fi 7 changes for hotels, restaurants and clubs, what it costs, and when waiting is the better call.

10 September 2026Read article

Cyber Security7 min read

Hospitality cyber security: the attack paths that actually get used

The attack paths actually used against hotel and restaurant groups, the defences that work, and what to do in the first hour of a suspected incident.

02 September 2026Read article

Compliance7 min read

Martyn's Law for venues: what it requires, and where technology helps

What Martyn's Law means for hospitality operators: the standard and enhanced tiers, the SIA's role, and where technology genuinely supports the duties.

19 August 2026Read article

New openings6 min read

The technology checklist for a new hospitality opening

The questions operators should answer before the opening team arrives on site, from connectivity and suppliers to handover and live support.

06 August 2026Read article

Managed IT5 min read

Why hospitality needs a different IT support model

Hospitality does not operate in office hours. A useful support model is built around service, sites and the commercial cost of disruption.

22 July 2026Read article

Compliance7 min read

PCI DSS for restaurants and hotel groups: the practical checklist

A practical PCI DSS checklist for multi-site restaurants and hotels: who enforces it, scope reduction, segmentation, phone orders and v4.x deadlines.

15 July 2026Read article

Cyber security7 min read

A practical guide to hospitality cyber security

A plain-English starting point for protecting guest data, payment systems and the people who keep venues running.

03 July 2026Read article

Managed IT7 min read

Microsoft 365 when most of your workforce never sits at a desk

How to licence Microsoft 365 across hotel and restaurant teams, covering frontline worker tiers, shared device sign-in, identity, offboarding and backup.

17 June 2026Read article

Managed IT7 min read

Disaster recovery when there are 180 covers booked tonight

Business continuity for hotels and restaurants with covers booked tonight. RTO and RPO explained, the failure scenarios that happen and what restores service.

28 May 2026Read article

Openings & Rollouts7 min read

The IT critical path for opening a restaurant, hotel or club

A week-by-week IT timeline for opening a restaurant, hotel or club, from circuit lead times and cabling first fix to soft launch and day-one support.

07 May 2026Read article

Networks & Wi-Fi7 min read

Why guest Wi-Fi generates complaints, and how to design it out

Why guest Wi-Fi draws complaints in hotels and restaurants, and how to design it out --- surveys, AP placement, captive portals, segmentation and peak load.

15 April 2026Read article

Managed IT7 min read

In-house IT team or hospitality IT partner: an honest comparison

In-house IT team or outsourced hospitality IT partner? An even-handed comparison of cover, cost, breadth, openings and the co-managed middle ground.

26 March 2026Read article

Managed IT7 min read

Why PMS and EPOS integrations break, and how to catch it early

Why PMS and EPOS integrations fail: stopped interface services, expired certificates, room status and API changes, and the checks that catch silent errors.

04 March 2026Read article

Managed IT7 min read