To deliver an end-to-end IT consultancy and project management solution for Shanghai Me London, a new hospitality concept launched by BAH Projects Ltd. MicroNet was entrusted with designing, coordinating, and overseeing all aspects of the venue’s digital infrastructure—from early planning to post-launch technical readiness.
The Challenge: Bringing a Multi-Level Luxury Venue Online in Central
London
- Design and integrate robust IT infrastructure across two high-spec floors (28th Floor & Mezzanine)
- Align all core and third-party systems with the brand’s premium hospitality expectations
- Deliver a secure, scalable, and resilient network with full vendor coordination
- Ensure compliance with PCI, GDPR, and Tier 1 cyber security standards
MicroNet’s Solution: Precision Consultancy, Clear Vendor Oversight, and Resilient Infrastructure
1. Strategic Infrastructure Design
- Developed a bespoke IT strategy, covering:
- Core systems, network resilience, and data security
- FOH & BOH application needs and infrastructure alignment
- Integration of Wi-Fi, EPOS, PDQs, CCTV, VoIP, door access, and HR systems
- Prioritised compliance (GDPR, PCI) and enterprise-grade security architecture
2. Scalable & Resilient Network Design
- Eliminated single points of failure through redundant system design
- Delivered a converged network architecture (core, distribution, access) to support scalable operations
- Reviewed all cabling, floor plans, and power management infrastructure
3. Vendor Management & Technical Oversight
- Scoped all third-party providers and reviewed technical proposals
- Chaired weekly project meetings with internal stakeholders and external vendors
- Validated installation plans, documentation, and rollout sequencing
- Delivered phased rollouts aligned with construction progress and opening timelines
4. Go-Live Support & Post-Project Handover
- Directed pre-launch testing, documentation handoff, and provider management
- Oversaw Soft and Public Opening planning with embedded support during the launch window
- Ensured complete technical documentation was provided to Shanghai Me’s internal operations team
The Results
- One Network, All Services: Delivered a converged infrastructure powering Wi-Fi, EPOS, CCTV, VoIP, PDQs, and staff systems from a single unified platform
- No Downtime, No Gaps: Built-in resiliency ensures uptime and flexibility to adapt to future changes
- Full Transparency: MicroNet acted as independent project coordinator—ensuring accountability, efficiency, and no third-party mark-ups
- Opening-Ready IT: Delivered a fully commissioned, stress-tested, and compliant network in time for go-live
Shanghai Me London: Elevated Dining Backed by Elevated Technology
MicroNet’s partnership with BAH Projects brought technical clarity, stakeholder alignment, and a best-in-class digital foundation to one of Mayfair’s most anticipated openings. The result? A luxury venue where operations and guest experience are seamlessly powered by technology.
